dinar Terms of Use

We at dinar set out these terms to establish the conditions under which you access our platform, create an account, deposit funds, and engage with our sportsbook markets, live-dealer tables, and slot games. Our terms apply to all users and cover account eligibility, payment methods, market settlement rules, and dispute resolution.

Our services are available only where local law permits. By creating a dinar account, you confirm that you are of legal age in your jurisdiction, that access to our platform is lawful where you reside, and that you accept these terms in full. We reserve the right to restrict or close accounts that violate our terms or applicable law.

These terms are not a substitute for legal advice. If you have questions about your jurisdiction's regulations or your rights under these terms, consult a legal professional in your region.

Account eligibility and registration on dinar

When you join dinar, you must provide accurate personal information — your full name, date of birth, email address, and phone number. We require identity verification before your first deposit. You must submit a government-issued ID, proof of address dated within three months, and a selfie holding your ID. We verify this information against official databases to confirm your identity and age.

You are responsible for keeping your password secure and for all activity on your dinar account. If you suspect unauthorized access, change your password immediately and contact our support team. We recommend enabling two-factor authentication (2FA) for additional security.

Deposits, withdrawals, and payment methods on dinar

Our dinar platform accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers from mobile banking, local payment, online payment, and e-wallet. Deposits settle within minutes for e-wallets and mobile banking, and within one business day for bank transfers. During Idul Fitri, Idul Adha, or Imlek holidays, bank processing may extend by one additional day.

Withdrawals must use the same payment method as your deposit for security verification. We do not charge withdrawal fees, though your bank or e-wallet may apply their own. Withdrawal requests are subject to verification review — we check your account status and transaction history before processing. This typically adds no delay, but may take up to one business day in rare cases.

account preferences

We enforce daily and monthly account preferences per account to support account security. Contact our support team if you need to adjust your limits.

Withdrawal holds

If we detect unusual activity on your account, we may place a temporary hold on withdrawals while we investigate. We notify you of any hold and the reason for it.

Minimum withdrawal

Our minimum withdrawal amount is set per payment method. Check your account settings for the current minimum for your chosen method.

Market settlement and dispute resolution on dinar

We settle all markets based on official results from the relevant authority — Liga 1 standings from the Indonesian Football Association, Champions League results from UEFA, MotoGP outcomes from the FIM, and badminton results from the Badminton World Federation. Markets settle within minutes of the official result being published.

If you dispute a market settlement, contact our support team within seven days of settlement with your account email and transaction ID. Our team reviews the official result and your market details, then responds with an explanation. If we made an error, we correct your account balance immediately. If the settlement was correct, we explain why and close the dispute.

Bonus terms and conditions

We may offer welcome bonuses, reload bonuses, or promotional credits to new and existing dinar account holders. Each bonus carries specific terms — a wagering requirement (the amount you must engage with before withdrawing bonus funds), a time limit (how long you have to meet the requirement), and eligible markets (which sports or games count toward the requirement).

Bonus terms are displayed in your account before you claim. We do not apply bonuses automatically — you must opt in. Once claimed, bonus funds are separate from your cash balance and subject to the stated terms. If you do not meet the wagering requirement within the time limit, the bonus expires and is forfeited.

Prohibited conduct on dinar

We enforce strict rules to protect all dinar account holders. Prohibited conduct includes:

• Using false or stolen identity information to create an account.
• Sharing your account credentials with another person or allowing someone else to access your account.
• Attempting to manipulate markets, exploit system errors, or engage in fraud.
• Using automated tools, bots, or scripts to access our platform without permission.
• Engaging in money laundering, terrorist financing, or other illegal activity.
• Accessing dinar from a jurisdiction where our services are prohibited by law.

If we detect prohibited conduct, we close your account, forfeit any balance, and may report the activity to relevant authorities. We do not refund forfeited balances under any circumstances.

Data protection and privacy on dinar

We encrypt all personal data stored on dinar servers and never share your information with third parties except where law requires (e.g., anti-money-laundering compliance). Your transaction history, account balance, and market engagement are visible only to you and our support team when you request assistance.

We retain your account data for seven years after account closure to comply with financial regulations. After seven years, we delete your personal information unless law requires us to retain it longer.

Jurisdiction and service availability

Our services are available only where local law permits. We do not offer services in jurisdictions where online gaming or sportsbook activity is prohibited. You are responsible for verifying that access and use comply with your jurisdiction's law before creating an account or depositing funds.

If we determine that you are accessing dinar from a prohibited jurisdiction, we close your account and forfeit any balance. We do not refund forfeited balances in these circumstances.

Changes to our dinar terms

We may update these terms at any time. We notify all account holders of material changes via email at least 14 days before the change takes effect. If you do not agree with the updated terms, you may close your account before the change date. Continued use of dinar after the change date constitutes acceptance of the updated terms.

Contact and support

If you have questions about these terms or need assistance with your dinar account, contact our support team via our Help Center. We respond in English and Indonesian during standard business hours (Monday–Friday, 09:00–18:00 Jakarta time). For urgent account security issues, reach out immediately and we prioritize your request. These terms are the complete agreement between you and dinar regarding your use of our platform. If any provision is found unenforceable, the remaining provisions remain in effect.